Privacy Policy
Last updated on November 11, 2025
Introduction
By accessing the website https://firstbrazil.com.br/ you agree to all of our terms and conditions of use described below.
Welcome to First Brazil's Privacy Policy. We value our users' privacy and are committed to protecting the personal data shared with us. This policy details our practices for collecting, using, and sharing personal information, in compliance with the General Data Protection Law (LGPD) - Law No. 13,709/2018.
Information Gathering
About Information Collection
Types of Personal Data Collected: We collect various types of personal information, including, but not limited to: Name; Email address; Physical address; Phone number; Payment information; Navigation and interaction data with our website (cookies, IP addresses, etc.).
Collection Methods
We collect personal information through the following methods: Contact and registration forms on our website; Cookies and tracking technologies; Direct interactions, such as emails and phone calls; Participation in surveys and promotions; Other interactions as necessary for the provision of our services.
Use of Information
Purposes of Use
We use the collected information for the following purposes: To provide and improve our services; To personalize the user experience; To send marketing communications and updates, based on the user's prior consent, when necessary; To process transactions and payments; To perform data analysis for research and service improvement; To comply with legal and regulatory obligations.
Legal Basis for Data Processing
Our processing of personal data is based on the following legal grounds: Performance of a contract; User consent; Compliance with legal and regulatory obligations; Legitimate interests of the company, provided they do not override the fundamental rights and freedoms of the data subject.
Information Sharing
Sharing Circumstances
We may share your personal information in the following circumstances:
With business partners and suppliers for the performance of contracted services;
With legal authorities, when necessary to comply with legal obligations;
With third parties in the event of a merger, acquisition, or sale of assets, provided that the appropriate treatment of information is ensured in accordance with the LGPD.
Information Security
Security Measures
We implement appropriate technical and administrative measures to protect your data, including: Encryption of data in transit and at rest; Strict access control; Regular security audits and testing; Ongoing training of our employees on information security practices.
Procedures in the Event of a Data Breach
In the event of a data breach, we will adopt the following measures: Immediate notification to affected users; Communication to competent authorities, as required by law; Adoption of corrective actions to prevent future occurrences; Investigation of the breach and implementation of improvements in our security processes.
User rights
Guaranteed Rights
Users have the following rights regarding their personal data:
Access to stored data;
Correction of incorrect or outdated information;
Deletion of personal data, as applicable;
Restriction of data processing;
Data portability;
Revocation of consent, when applicable;
Opposition to processing, under certain circumstances.
Procedures to Exercise Rights
To exercise these rights, users may contact us via email: contato@firstbrazil.com.br. We will respond to requests within the legally required timeframe.
Data Retention
Retention Period
Personal data will be kept for the period necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Retention Criteria
The criteria used to determine retention periods include: The nature and sensitivity of the data; The purposes of the processing; Applicable legal requirements; Prescription periods for related legal actions.
Cookies and Similar Technologies
Use of Cookies
We use cookies and other tracking technologies to: Improve website functionality; Personalize user experience; Perform website usage analysis; Provide targeted advertising, based on user consent, when necessary.
Cookie Preferences Management
Users can manage their cookie preferences through their browser settings or by using our cookie management tool available on the website. For more information on how to manage cookies, please refer to our Cookie Policy.
Changes to the Privacy Policy
Communication of Changes
Any changes to our Privacy Policy will be communicated to users through the website and, when necessary, by email.
Effective Date of Changes
Changes will take effect on the date specified in the communication, usually 30 days after publication. We recommend that users review our Privacy Policy periodically to stay informed about our data protection practices.
For questions or requests related to privacy, please contact us via email: contato@firstbrazil.com.br or by phone: (51) 98144-8702. We are available to answer any questions about our privacy and data protection practices.
Communications via SMS
By submitting your information through our site's forms or landing pages, you can choose to receive text messages (SMS) from First Brazil (MSB Digital Company LTDA). We use your mobile phone number exclusively to respond to your requests and provide communications related to our services. We do not share, sell, or rent your mobile phone number to third parties for marketing purposes. To stop receiving SMS messages, reply STOP to any message. For help, reply HELP or contact us at contato@firstbrazil.com.br. Message and data rates may apply.